The Indispensable Role of People Management in Project Management

Project management is often portrayed as a procedural and technical discipline, focusing on planning, execution, and deliverables. However, at its core, project management is primarily about people. Success in project management hinges on the ability to manage, motivate, and align people, as well as effectively handle collaboration and communication.

People as the Core of Project Management

It is widely acknowledged that, in many projects, the people involved are the determining factor for success or failure. This is especially true in projects that require significant brain power, such as creative and technological endeavors. Even in large engineering projects like roads, dams, and construction, the core of the project is still managed by people, despite the emphasis on machines and physical labor.

A rule that many project managers adhere to is: 'If it’s not about the people, it’s still about the people.' The people in a project define the process, and a great team can overcome even a flawed process, while a poor team will struggle under the best process. Motivated people will find ways to deliver, whereas unmotivated or poorly managed teams are unlikely to achieve success.

People Management vs. Methodology

While methodologies like Agile, Kanban, Waterfall, and others may provide specific roles and processes, the foundation remains people. Whether you use a structured or flexible approach, the success of the project ultimately depends on the people involved. Some estimates suggest that around 80% of project management is about people management. This highlights the critical importance of focusing on team dynamics, personal development, and effective communication.

Even as a project manager, the role involves extensive people management tasks. Project teams can have diverse members who don't report directly to the project manager, and stakeholders require frequent updates beyond regular status meetings. There is also a need to navigate multiple command structures and report to different levels of management. Effective project management requires the ability to manage relationships and communications at all levels of the organization.

Challenges in People Management

One of the key challenges in people management is dealing with diverse and sometimes resistant stakeholders. These stakeholders include team members, clients, vendors, and other project participants, each with their own goals and expectations. Project managers must continuously engage with these stakeholders to ensure their needs are met and to maintain alignment.

Another critical aspect of people management is fostering a positive team environment. This involves building a culture of trust, respect, and collaboration, which can enhance productivity and creativity. Managing relationships upwards and downwards is equally important. Project managers need to work closely with upper management to secure resources and support, while maintaining effective relationships with team members to ensure their motivation and engagement.

Conclusion

In conclusion, project management is fundamentally about people. From driving team motivation and performance to ensuring effective stakeholder engagement, people management is the backbone of project success. A great team can achieve remarkable results, while a poorly managed team may falter, regardless of the process or methodology. By recognizing and focusing on the critical role of people management, project managers can set their project up for success.

Key Takeaways:

Around 80% of project management is people management. People management involves engaging stakeholders, fostering team cohesion, and navigating organizational structures. Effective project management starts with strong people management skills.